Our Promise

The Big & Tall Guarantee: Support You Can Count On

At the foundation of our business lies a straightforward commitment: to provide furniture specifically engineered for individuals requiring extra support and durability. This commitment guides everything we do.

Straightforward Delivery Options

Our delivery services are designed to meet your needs:

  • Door Delivery: Your recliner will be delivered to your doorstep.
  • White Glove Service: Our team will bring the furniture into your home, set it up in your preferred location, and remove all packaging materials.

Responsive Customer Care

When questions arise and occasional issues occur, our customer service team is there to provide prompt, effective assistance. We value your time and strive to resolve any concerns without delays or frustration. When you call, you speak to a representative, not a robot. 

Quality Without Compromise

All of our recliners meet our standards for durability, but also comfort. Each recliner in our collection has been carefully evaluated for structural integrity, material quality, and long-term performance. When we specify weight capacities, these figures represent genuine, everyday use – not momentary laboratory tests.

Transparent Information

We provide clear, comprehensive details about each piece – from exact dimensions to weight capacities and construction materials. Our product descriptions focus on the information you need to make informed decisions without unnecessary marketing language.

Informed Recommendations

We're committed to helping you find the recliner that best suits your specific requirements. Our recommendations are based on practical considerations rather than sales objectives. Whether you need the substantial support or the specialized assistance of a power lift recliner, we'll guide you toward the option that truly meets your needs.

We stand behind every piece we sell with confidence, knowing that each recliner represents our dedication to providing comfortable, durable furniture for those who have often found their options limited elsewhere.