Delivery Options Explained: Threshold, Room of Choice, and White Glove

When you order from BigandTallRecliners.com, every qualified purchase includes free threshold delivery shipped directly from the factory. This standard service gets your new recliner or lift chair to your home without the extra delivery charges common at furniture stores. We also offer upgraded delivery options for customers who need additional help getting their furniture inside and set up.

Shipping direct from the factory saves you money. We skip the added costs of transporting and warehousing recliners that traditional furniture stores build into their prices. This direct model means your recliner travels once—from the manufacturer straight to your home.

Understanding the differences between delivery options helps you choose the right level of service. Some customers prefer handling setup themselves. Others need professional assistance due to physical limitations or simply want the convenience. There's no wrong choice—just the option that works best for your situation.

This guide explains exactly what each delivery service includes and doesn't include. We'll cover the practical differences, help you decide which option fits your needs, and explain what to expect on delivery day. By understanding these options upfront, you can make the choice that ensures your new recliner arrives exactly how you want it.

Free Threshold Delivery: Our Standard Service

All recliner orders include threshold delivery at no additional cost to addresses in the Continental United States. This means we bring your new recliner to the entrance of your home. The delivery team will place it at your doorway, porch, or garage entrance—whichever ground-level entry point you prefer.

Threshold delivery includes professional handling from the factory to your home. Your recliner travels on specialized furniture trucks designed to prevent damage during transport and the delivery team uses proper equipment to move recliners safely.

Our threshold delivery comes with real-time tracking through Ryder View. You'll know exactly when your recliner will arrive, eliminating the frustration of all-day delivery windows. The system sends updates to your phone or email, keeping you informed throughout the delivery process.

You can self-schedule your delivery through text, email, or phone. This flexibility means you choose a time that works for your schedule, not ours. We provide a convenient 2-hour delivery window, so you're not stuck waiting at home all day.

The delivery includes a professional 1-2 person delivery team trained to handle specialized furniture. They'll verify the item matches your order and check for visible shipping damage before leaving.

What threshold delivery doesn't include is equally important to understand. The team won't bring the recliner inside your home. They won't unbox it, assemble any parts, or remove packaging materials. They also won't take away old furniture or move items to make room for your new recliner. Delivery is to the entrance of your home only, with no assembly included.

Our comprehensive return management system supports you if any issues arise. The same professional handling that brought your recliner to you manages any necessary returns.

This level of service works well for many customers. If you have family or friends who can help move the recliner inside, threshold delivery provides professional transport without unnecessary costs. Many customers prefer handling setup themselves, ensuring everything is done to their preferences.

Room of Choice Delivery: Added Peace of Mind

Room of Choice delivery takes the next step beyond threshold service. With this option, the delivery team brings your recliner into your home and places it in your designated room. They navigate doorways, hallways, and stairs as needed to get your furniture where it belongs.

This service includes everything from threshold delivery—the tracking, scheduling flexibility, and professional handling. The difference comes once the team arrives. Instead of leaving your recliner at the door, they bring it inside to your chosen location.

The team will position your recliner according to your specific instructions. Want it facing the TV at a specific angle? They'll place it exactly where you indicate. Need it positioned near an outlet for power features? They'll ensure proper placement for cord access.

Room of Choice delivery is perfect for when stairs or navigation through the home is required. The team has experience navigating these obstacles safely with heavy furniture.

This service makes sense when the path from your door to the recliner's final location presents challenges. Narrow hallways, tight corners, or stairs can make moving heavy furniture difficult and dangerous. Professional delivery teams handle these situations regularly.

Room of Choice delivery proves especially valuable for customers living alone or with physical limitations. You don't need to recruit friends or risk injury trying to move a 200-pound recliner yourself. The professionals handle all the heavy lifting while you direct placement.

Please note: Assembly is not included with Room of Choice service. Your recliner arrives in its protective packaging, which you'll need to remove yourself. Any assembly required—such as attaching backs or installing batteries—remains your responsibility.

Consider Room of Choice if you can handle basic setup but can't manage moving heavy furniture. It bridges the gap between basic threshold delivery and full-service options. You get professional help with the hardest part—moving the recliner inside—while saving money by handling simple tasks yourself.

White Glove Service: Complete Convenience

White Glove delivery provides complete, hassle-free delivery for those who want everything taken care of. This ultimate service handles every aspect of delivery, assembly, and cleanup. When the team leaves, your new recliner is ready to use immediately.

The service includes all the benefits of threshold and Room of Choice delivery. You get the same tracking, scheduling flexibility, and in-home placement. But White Glove goes much further to ensure total convenience.

Upon arrival, the team completes unboxing and removal of all packaging materials. They remove boxes, plastic wrap, foam inserts, and protective coverings. Every piece of packing material leaves with them.

Professional assembly happens in your home. The team attaches any separate pieces like backs, headrests, or armrest covers. They ensure all bolts are properly tightened and mechanisms work correctly. For powered recliners, they handle hookup and installation services.

White Glove service includes testing of all features. The team cycles through all positions, checking that manual handles work smoothly or that power functions operate correctly. They'll demonstrate proper operation and answer questions about using your new recliner.

Optional haul-away of old furniture simplifies your transition. If you're replacing an existing recliner, the White Glove team can take it away. This eliminates the hassle of disposing of heavy furniture yourself.

The positioning flexibility of White Glove service goes beyond simple placement. Teams help you find the optimal position for comfort and ensure power cords reach outlets without creating trip hazards. They work with you to get everything exactly right.

Choosing the Right Delivery Option for Your Needs

Several factors should guide your delivery choice. Consider these aspects of your situation to determine which service level makes sense.

Physical capability plays a major role in this decision. Big and tall recliners typically weigh 150-200 pounds or more. Can you and available helpers safely move this weight? Remember that furniture is awkward to carry, making it feel heavier than its actual weight. If moving heavy items causes pain or risks injury, upgraded delivery protects your health.

Your living situation affects delivery needs significantly. Apartment dwellers often face stairs, elevators, or long hallways that complicate furniture moving. Homes with narrow doorways or tight corners present similar challenges. Professional delivery teams have experience handling these obstacles.

Available help influences whether threshold delivery works. If you have willing family members or friends who can assist, threshold delivery might suffice. But depending on others isn't always reliable. People get busy, plans change, or health issues arise. Professional delivery provides certainty.

Time and convenience matter more to some customers than others. White Glove service typically saves 1-2 hours of work between moving, unpacking, and assembly. For busy professionals or those who simply prefer avoiding furniture assembly, the time savings justify the cost.

Technical comfort with assembly varies widely. Some people enjoy putting things together and find it straightforward. Others find instruction manuals confusing or frustrating. Power recliners may require electrical connections that some customers prefer professionals to handle.

Storage and disposal capabilities affect the value of full service. Recliner packaging creates substantial waste—large boxes, extensive plastic wrap, and foam padding. If you lack easy disposal methods, having the delivery team remove everything provides real value.

What to Expect on Delivery Day

Regardless of which option you choose, knowing what to expect helps ensure smooth delivery.

Before delivery day, prepare your space appropriately. Clear pathways from the entrance to the recliner's destination. Remove fragile items that might get bumped. Ensure adequate lighting in hallways and stairs. Measure doorways and tight spots to confirm the recliner will fit through.

For threshold delivery, have your moving plan ready. Know who will help you bring the recliner inside. Gather any tools you'll need for assembly. Clear space for unpacking and organizing packaging materials. Review assembly instructions in advance if available.

Room of Choice delivery requires deciding exactly where you want the recliner placed. Consider factors like TV viewing angle, proximity to power outlets, and traffic flow through the room. The delivery team will position it once, so know your preferences beforehand.

White Glove service goes smoothest when you're available to answer questions and make decisions. While the team handles everything, they might need guidance on positioning preferences or old furniture removal. Being present ensures everything meets your expectations.

All delivery options include inspection opportunities. Check for shipping damage before the team leaves. Test all functions if the team assembled your recliner. Document any issues immediately—it's much easier to resolve problems while the delivery team is present.

Delivery teams wait 15 minutes after your scheduled appointment time. This gives you a buffer if you're running slightly late. Clear communication helps avoid any rescheduling needs.

Special Considerations and Additional Services

Certain delivery situations require special handling or may incur additional charges. For complete details about delivery terms and conditions, including information about island deliveries, specific zip code charges, and other special circumstances, please visit our Delivery Services page.

Rescheduling needs sometimes arise despite best planning. Contact our customer service team as soon as possible if your situation changes.

Our Delivery Promise

We believe that furniture built for comfort should arrive with comfort. Our delivery vendor treats your home with respect throughout the delivery process. When you've finally found furniture that truly fits, getting it into your home should be the easiest part of the journey.

The direct-from-factory model means your recliner makes one trip instead of multiple stops at warehouses and showrooms. This reduces handling, minimizes damage risk, and keeps costs down. Those savings allow us to include threshold delivery free on qualifying orders.

Every delivery option reflects our commitment to respecting your time and space. Unlike standard furniture retailers that charge premium fees for basic services, our delivery options are designed with your specific needs in mind. Whether you choose threshold, Room of Choice, or White Glove service, you're getting professional handling from trained delivery teams.

Making the Right Choice for Your Situation

The best delivery option depends entirely on your individual circumstances. There's no universal right answer—only the choice that best fits your needs, capabilities, and preferences.

Choose threshold delivery if you have reliable help, enjoy handling setup yourself, or want to minimize costs. This option works well for customers who are physically capable and have assistance available. The free service on qualifying orders gets your recliner home safely while you control the rest.

Select Room of Choice when you need help with heavy lifting but can manage unpacking and minor assembly. This middle ground provides professional help where it's most needed without paying for services you can handle yourself.

Opt for White Glove service when you want complete convenience or have physical limitations that make moving and assembly difficult. The full service ensures everything is handled professionally from start to finish. You avoid all physical strain and time investment.

At BigandTallRecliners.com, we include free threshold delivery on qualifying orders because we believe everyone deserves quality furniture without hidden transport costs. The upgraded options exist for customers who need or want additional services.

Every delivery option includes our commitment to customer satisfaction. Whether you choose threshold, Room of Choice, or White Glove service, we track your shipment and ensure it arrives as promised. Our customer service team—real people, not robots—can answer questions about delivery options and help you choose the right level of service.

The perfect delivery option is the one that gets your new recliner into your home safely and stress-free. Consider your physical capabilities, living situation, and personal preferences. With this information, you'll choose a delivery service that makes bringing home your new comfort as easy as enjoying it.